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Proper
FAQs

Ask us anything

Need something cleared up? Here are our most frequently asked questions.

Is there a free trial available?
Yes, you can try us for free for 30 days. Our friendly team will work with you to get you up and running as soon as possible.
Can I change my plan later?
Of course. Our pricing scales with your company. Chat to our friendly team to find a solution that works for you.
What is your cancellation policy?
We understand that things change. You can cancel your plan at any time and we'll refund you the difference already paid.
Can other info be added to an invoice?
At the moment, the only way to add additional information to invoices is to add the information to the workspace's name.
How does billing work?
Plans are per workspace, not per account. You can upgrade one workspace, and still have any number of free workspaces.
How do I change my account email?
You can change the email address associated with your account by going to proper.example/account from a laptop or desktop.

Still have questions?

Can't find the answer you're looking for? Please chat to our friendly team.

Join our team

We're just getting started

Our philosophy is simple—hire a team of diverse, passionate people and foster a culture that empowers you to do your best work.

  • Olivia Rhye

    Olivia Rhye

    Founder & CEO

    Former co-founder of Layers. Early staff at Sisyphus and Circooles.

  • Phoenix Baker

    Phoenix Baker

    Engineering Manager

    Lead engineering teams at Catalog, Quotient, and Hourglass.

  • Lana Steiner

    Lana Steiner

    Product Manager

    Former PM for Layers, Sisyphus, and Circooles.

  • Demi Wilkinson

    Demi Wilkinson

    Frontend Developer

    Former frontend dev for Catalog, Quotient, and Hourglass.

  • Candice Wu

    Candice Wu

    Backend Developer

    Lead backend dev at Layers. Former Sisyphus and Circooles.

  • Natali Craig

    Natali Craig

    Product Designer

    Founding design team at Catalog. Former Quotient and Hourglass.

  • Drew Cano

    Drew Cano

    UI Designer

    Founding design team at Catalog. Former Quotient and Hourglass.

  • Orlando Diggs

    Orlando Diggs

    UI Designer

    Lead product design at Layers. Former Sisyphus and Circooles.

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Wall of love

Hear first-hand from our incredible community of customers.

We've been using Proper to kick start every new project and can't imagine working without it.
Drew Cano

Drew Cano

@drew

From concept to completion, Proper helps us deliver outstanding designs faster than ever.
Kate Morrison

Kate Morrison

@kate

Every project starts with Proper which has 10x'd our output. It saves us time while keeping the quality top-notch.
Ava Wright

Ava Wright

@ava

Proper has quickly become our go-to resource for every design project. The results are consistently amazing.
Lana Steiner

Lana Steiner

@lana

Proper offers exactly what we need to get started quickly. It's helped us cut down on design time significantly!
Orlando Diggs

Orlando Diggs

@orlando

Proper offers everything we need to get started on UI projects quickly. We go from zero to one, insanely fast.
Demi Wilkinson

Demi Wilkinson

@demi