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Proper
About us

About the company

Learn more about the company and the world-class team behind Proper.

We're a fast-growing team

We're always on the lookout for passionate, dynamic, and talented individuals.

Olivia Rhye

Olivia Rhye

Founder & CEO

Former co-founder of Layers. Early staff at Sisyphus and Circooles.

Phoenix Baker

Phoenix Baker

Engineering Manager

Lead engineering teams at Catalog, Quotient, and Hourglass.

Lana Steiner

Lana Steiner

Product Manager

Former PM for Layers, Sisyphus, and Circooles.

Demi Wilkinson

Demi Wilkinson

Frontend Developer

Former frontend dev for Catalog, Quotient, and Hourglass.

Candice Wu

Candice Wu

Backend Developer

Lead backend dev at Layers. Former Sisyphus and Circooles.

Natali Craig

Natali Craig

Product Designer

Founding design team at Catalog. Former Quotient and Hourglass.

Drew Cano

Drew Cano

UX Researcher

Lead user research for Layers. Contractor for Sisyphus and Circooles.

Orlando Diggs

Orlando Diggs

Customer Success

Lead CX at Catalog. Former Quotient and Hourglass.

Features

Beautiful analytics to grow smarter

Powerful, self-serve product and growth analytics to help you convert, engage, and retain more users. Trusted by over 4,000 startups.

  • Share team inboxes

    Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.

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  • Deliver instant answers

    An all-in-one customer service platform that helps you balance everything your customers need to be happy.

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  • Manage your team with reports

    Measure what matters with Proper's easy-to-use reports. You can filter, export, and drilldown on the data in a couple clicks.

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  • Connect with customers

    Solve a problem or close a sale in real-time with chat. If no one is available, customers are seamlessly routed to email without confusion.

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  • Connect the tools you already use

    Explore 100+ integrations that make your day-to-day workflow more efficient and familiar. Plus, our extensive developer tools.

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  • Our people make the difference

    We're an extension of your customer service team, and all of our resources are free. Chat to our friendly team 24/7 when you need help.

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Open positions

We're looking for talented people

We're a 100% remote team spread all across the world. Join us!